Last updated: 22 January 2026
These Terms and Conditions (“Terms”) govern your access to and use of the Moving Compared website (the “Website”) and the services made available through it. By accessing, browsing or using the Website, including submitting your details to obtain quotes, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not use the Website.
Moving Compared is an independent online comparison and introduction platform that enables users to research and compare home moving–related services, including conveyancing, surveying and removals, which are provided by third‑party service providers (“Providers”).
Unless expressly stated otherwise, Moving Compared does not provide conveyancing, surveying or removal services itself. Any such services are provided by Providers on their own terms and conditions.
These Terms apply to users located in England, Wales, Scotland and Northern Ireland.
To use the Website and submit enquiries, you must: - be at least 18 years old; - be legally capable of entering into a binding contract; and - provide accurate and complete information.
If you are under 18, you may only use the Website with the involvement and supervision of a parent or legal guardian.
5.1 We provide a free‑to‑use online platform that enables you to compare and request quotes from third‑party Providers.
5.2 We may receive a referral fee or commission from Providers when you request quotes, engage their services or complete a transaction following an introduction via the Website.
5.3 Nothing on the Website constitutes advice, a recommendation or an endorsement of any Provider or service.
5.4 We do not guarantee that any Provider will offer you a quote, accept your instruction, or provide services on particular terms.
6.1 Conveyancing quotes are provided by solicitors or licensed conveyancers regulated by the Solicitors Regulation Authority (SRA), the Council for Licensed Conveyancers (CLC), or other applicable regulatory bodies.
6.2 Any solicitor or conveyancer introduced to you is an independent professional. You are free to choose whether to instruct them or any alternative provider.
6.3 Conveyancing quotes may include disbursements but may exclude certain third‑party costs such as searches, telegraphic transfer fees or stamp duty. You are responsible for confirming the full scope of fees with your chosen conveyancer.
6.4 We comply with applicable SRA rules on fee sharing and referrals.
7.1 Surveying quotes are provided by appropriately qualified and regulated surveyors.
7.2 Any contract for surveying services is formed directly between you and the surveyor.
7.3 We are not responsible for the quality, accuracy or suitability of any survey or report provided by a surveyor.
8.1 Removal quotes are provided by third‑party removal companies.
8.2 Any contract for removal services is formed directly between you and the removal company.
8.3 We are not responsible for the performance of removal services, including loss, damage or delay, which remain the responsibility of the removal company subject to their own terms.
9.1 We may partner with third parties to offer optional ancillary services, such as home setup or utility notification services.
9.2 Where you choose to use such services, your data may be shared with the relevant partner strictly for the purpose of providing those services.
9.3 Any ancillary services are provided by third parties on their own terms, and we are not responsible for their performance.
10.1 Any payments for services are made to Providers and not to Moving Compared, unless expressly stated otherwise.
10.2 We may facilitate payment processes on behalf of Providers as an administrative convenience only.
10.3 Refunds, cancellations and complaints relating to services must be addressed in accordance with the Provider’s terms.
You agree to:
- provide accurate, complete and up‑to‑date information;
- only use the Website for personal, non‑commercial purposes;
- not misuse the Website, including through unlawful, fraudulent or abusive behaviour;
- obtain consent before submitting personal data relating to another individual.
All content on the Website, including text, graphics, logos and software, is owned by or licensed to us and is protected by intellectual property laws.
You may use the Website content for personal, non‑commercial use only.
13.1 You may submit reviews or feedback where enabled.
13.2 You grant us a worldwide, royalty‑free licence to use, reproduce and publish such content.
13.3 We reserve the right to remove or edit user content at our discretion.
14.1 The Website is provided on an “as is” and “as available” basis.
14.2 We do not warrant that the Website will be uninterrupted, error‑free or free from viruses.
14.3 Information on the Website is provided for general information only and should not be relied upon as advice.
15.1 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
15.2 To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of business, or loss arising from the acts or omissions of Providers.
We may suspend or terminate your access to the Website if you breach these Terms or engage in unlawful or fraudulent activity.
We may update these Terms from time to time. Continued use of the Website constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, subject to mandatory consumer protection rights applicable in other UK jurisdictions.
If you have any questions about these Terms, please contact us via the Website.
